Simulation of Human Effect to the Adaptive Logistics System Used in Public Facilities

It is important to deal with Automated Guided Vehicles (AGVs) usually used in healthcare facilities. In such cases, an AGV has to cope with uncertainties arising from the unaware public. AGVs are often forced to slow down or stop. We developed a simulation tool in Simio© software called “SHEALS”, used for simulation and analysis of the human factor to the total performance our Adaptive Logistics System (ALS). We used the agent-oriented design to create Multi-Agent System (MAS). It allows decision making and interactions between humans and AGVs. Simulation tool is able to combine many parameters, such as safety distance, reaction time, equipment of AGVs, etc. Simulated scenarios can be presented in the form of visual illustration and statistical data.