Framing community entitlements to water in Accra, Ghana: A complex reality

Entitlements are generally defined as the commodities/resources (material and non-material), through which one can establish ownership or command access to resources. Applying this analytic to a case study of everyday water access in Accra, Ghana, we evaluate community water entitlements in two low-income communities with different locational and socio-cultural characteristics. We also evaluate how different entitlements to water map against variable dimensions of vulnerability. The study uses a mixed methods approach including a 200 household survey, focus groups with community members, and semi-structured interviews with local opinion leaders. Our results indicate that in both study communities, an entitlements approach provides a significantly richer portrait of water access beyond availability of piped water infrastructure. Among other factors that are important to everyday negotiations and entitlements related to water access, it is important to consider familial and kin networks, water storing options available to households and vendors, the distance and waiting time to fetch water, and local leaders' perceptions of water issues, particularly how these compare with broader citizen understandings. In this way, an entitlements approach broadens the perspective beyond infrastructural endowments (e.g. piped water), to include a range of other socioeconomic, socio-cultural and local institutional characteristics. Drawing on the empirical examples, as well as related conceptual debates, the study questions how water access is defined, and how water governance processes might benefit from a broader understanding of entitlements, as well as links to differentiated vulnerabilities, notably in times of water-related stress or scarcity.