The Effect of Public Transport Services on Quality of Life in Medan City

City citizens need the availability of public transportation to support their daily activities. The purposes of this research are to know the level of public transport services in Medan and how is the expectation on it and how is the effect of public transport services on quality of life in Medan city. Research methods using primary data from surveys of people who use public transport. The analysis technique used was descriptive analysis and simple linear regression. The results shows that the public perception of public transport services with indicators insurance, empathy, reliability, responsiveness, tangible and comfort were are low. The public transport service effect significantly to the quality of life.