Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
5582850 | Journal of Clinical Anesthesia | 2017 | 7 Pages |
Abstract
Culturally sensitive, language-congruent, patient-centered outreach can overcome barriers to access and engage minorities in an inner-city pain clinic. On the left panel, the English-only-speaking provider fails to establish rapport and trust with his chronic pain patient. On the right panel, culturally-sensitive, language-congruent staff engages the Latina patient in a warm patient-provider relationship already in the first telephone contact.334
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Authors
Michael H. MD, Singh MD, Jonah S. MA, Ben PhD, Charles PhD, Naum MD,