Article ID Journal Published Year Pages File Type
5821464 Research in Social and Administrative Pharmacy 2016 8 Pages PDF
Abstract
Pharmacists' communications tended to focus more on information-gathering activities that concentrated on closed-ended questions and frequent counseling, or directing utterances about the medication than on considering the patient's background. On the other hand, the pharmacists did communicate in ways that matched each patient's disease. This study identified the structure of pharmacists' on-site communications, and revealed the associated characteristics and problems.
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