Human factors applied to alarm panel modernization of nuclear control room

•Design problems were identified through human factors questionnaire.•Human factors questionnaire was used during the scenarios choices.•Participatory ergonomics was applied to nuclear control room evaluation.•Support systems can be selected based on the operator cognitive process.

Human factors deal with issues related to humans, their behavior and the physical aspect of the environment in which they work. A control room is a complex system where operators perform plant operation using control systems and carry out monitoring and administrative responsibilities. For safe operation of industrial installation, the performance of the control room crew plays an important role. In this respect, a well designed control room is crucial for safe and efficient operation. The aim of this paper is to propose a methodological framework applied to nuclear control room evaluation, through participatory ergonomics, using operator activity analysis and human factors questionnaire as aid tools. We describe a case study in which the methodology framework was used in the evaluation process of a nuclear control room. The information gathered made possible a series of recommendation for the adequacy of the control room design, assisting in the safety assessment of the nuclear plant operation and justifying the alarm panel modernization.