Cross-border healthcare directive: Assessing stakeholders' perspectives in Poland and Portugal

•Assessed stakeholders' perspective about cross-border healthcare Directive approval and expected implementation, in Poland and Portugal.•Expected challenges and potential impact on Polish and Portuguese healthcare systems.•Research was intertwined with WHO health system framework.•Directive seems quite positive concerning patient rights and information.•Potential to generate access inequalities between national and foreign patients.

Within the context of the EU, a succession of rulings from the European Court of Justice addressed the gap of specific healthcare legislation. These rulings shook the member states assumption of health provision autonomy and led the European Commission to produce a specific directive concerning cross-border healthcare. In spite of different viewpoints of member states, including Poland and Portugal, the directive was approved and expected to be implemented by October 2013.The objective of this study was to analyse stakeholders' perspective towards the directive, unveiling the factors that supported a different viewpoint, and to identify challenges and assess the expected impact associated with the directive implementation on Poland and Portugal, using the WHO health systems conceptual framework.Information was collected through a literature review, identifying potential stakeholders. Primary qualitative analysis was conducted through the dissemination of open-ended questionnaires. Content and critical analysis was performed considering the available literature intertwined with the WHO health systems conceptual framework.The directive appears to be positive regarding patient rights, increased transparency, and potential to set new information technologies and healthcare networks. However, it also seems to potentially generate access inequalities between home and foreign patients, and increase healthcare costs due to the short-term investments needed.