Moving beyond feedback: Energy behaviour and local engagement in the United Kingdom

Findings from an analysis of a focus group and a set of semi-structured interviews show encouraging signs with regard to increased user-engagement and digital tools, but barriers remain with regards to the 'real world' implementation of innovative, and technologically grounded, approaches. These included a staff reduction programme amidst financial cuts, a risk-averse culture with regard to new technologies, and debate about where responsibilities lie with regards to energy management. While these findings were case specific they have implications for organisations contemplating how technology might support them in workplace engagement for reduced energy use.