In search of behavioural and social levers for effective social housing retrofit programs

The ambition of this study is to understand the context-specific practices and cognitive biases that characterize the pre-refurbishment phase of a retrofit program and to identify the ones that can be used as behavioural and social levers to enhance retrofit efficacy. To this aim, we analyze the results of a questionnaire administered to the tenants of a social housing district through the lenses of social practice theory and behavioural economics. Our results show that analysing tenants' behaviour through an interdisciplinary social science approach allows to identify a range of context-specific variables that can be used as levers to align behaviour to retrofit interventions.