User satisfaction and well-being in energy efficient office buildings: Evidence from cutting-edge projects in Austria

This paper aims to improve our knowledge of energy use and well-being in energy efficient office buildings. It explores the interrelations between forms and patterns of energy use on the one hand and user satisfaction, comfort, and well-being on the other hand. Findings are derived from qualitative and quantitative data collected in a recently finished research project in Austria. Fieldwork consisted of two qualitative case studies as well as an online-based survey amongst users of energy efficient office buildings. In addition, secondary data from energy-monitoring research was used to underpin the analysis. The results show that extremely low levels of energy use in office buildings can be aligned with high levels of well-being. Based on empirical findings the paper argues that both well-being and energy performance in office buildings are the result of a complex, on-going and intertwined process that involves various material and social elements.