Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
6748062 | International Journal of Project Management | 2018 | 16 Pages |
Abstract
This paper examines the 'rule of law' and 'justice' implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire survey of construction stakeholders, administered using direct non-random sampling of professional contacts with the authors. Data is analysed using SAS 9.4 (SAS Institute, Cary, NC) on a Windows 7 platform. Surprisingly, study findings do not suggest any 'rule of law' and 'justice' implications for small claim ODR. Tentatively, this conclusion supports wider use of ODR. The originality of the study is that although there is considerable academic and practitioner interest in various alternative forms of dispute resolution (ADR), both practitioner use and academic study of ODR remain sparse. Thus, this study serves as a foundation for further empirical exploration of ODR as a nascent component of ADR.
Related Topics
Physical Sciences and Engineering
Engineering
Civil and Structural Engineering
Authors
Udechukwu Ojiako, Maxwell Chipulu, Alasdair Marshall, Terry Williams,