Quantifying the effects of driver non-compliance and communication system failure in the performance of real-time bus control strategies

This paper examines three phenomena that may occur during the operation of a bus service, which would limit the effectiveness of a holding-based control strategy in the sense that some of the planned holdings might not be executed. These phenomena are drivers non-compliance, failure of communication systems with buses, and the combination of both. The objective is to estimate the negative impact these phenomena can have on the benefits of the strategy, and to identify possible measures that could help operators and decision makers to reduce this impact. Both objectives are achieved using the real-time holding model developed by Delgado et al. (2012), which is tested in a simulation environment.