Collaborative control theory for e-Work, e-Production, and e-Service

Recent developments in collaborative control theory and e-Work influence the emergence of e-Production and e-Service. The influence includes impacts of e-Work on enterprises, and proliferation of applications of robotics and agents’ services. Our concern is the effective design and implementation of such e-systems. The purpose of this article is to review design principles and collaborative control theory guiding these new developments. The “four wheels” of e-Work, their 15 e-dimensions and their role in e-Production and e-Service are explained and illustrated. Network models and their bio-inspired redesign counterparts are explained with implications to the future of production and service systems.