Conceptual framework for e-Maintenance: Illustration by e-Maintenance technologies and platforms

At present we can find different complementary definitions of the term e-Maintenance. These definitions apply to maintenance several principles and concepts such as collaboration, pro-activity, knowledge, intelligence, web services or the Internet. A clear consensus is not yet reached, even when some contributions try to propose unique repositories to ensure consistency. Consequently the aim of this paper is: (a) to discuss, briefly, on the concept of e-Maintenance and on a first conceptual e-Maintenance framework based on 5 abstraction levels in order; (b) to detail the last level named “infrastructure” for illustrating e-Maintenance technologies and platforms. This level allows to put in evidence new technologies supporting e-Maintenance services and to describe e-Maintenance architecture resulting from the technology's integration. The main illustration is done with a TELeMAintenance platform (TELMA).