Exploring effectiveness of safety information for workplace visitors

The findings from this explorative study show that people expect a visitor instruction to provide information on emergency plans, evacuation routes and on the main risks on the worksite. In this study, the actual visitor instructions only partially matched these expectations. The study showed that in the actual instructions a larger variety of topics was addressed. Strengths and weaknesses of the instructions, according to the participants, mainly relate to the information density and to inclusion of clear, specific information. This finding suggests that the amount of information is very important for the perception of the instruction.