Article ID Journal Published Year Pages File Type
706977 The Electricity Journal 2012 11 Pages PDF
Abstract

Three basic questions relating to compensation for outages are: Should the utility compensate customers for outages? If so, under what conditions should it pay? How much? Utility accountability means that when a utility performs poorly it should pay a price. The price could be a fine or other financial penalty or compensation to its customers. The vast majority of state commissions do not require compensation, while several hold utilities accountable in other ways.

Related Topics
Physical Sciences and Engineering Energy Energy Engineering and Power Technology
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