Key performance indicators in humanitarian logistics in Colombia

In the present study we used the instrument developed by Davidson (2006) to measure logistics indicators in logistics management of two types of operations in two different disasters in Colombia. Key indicators in humanitarian logistics are used to compare performances of local aid organizations in the two operations. Results indicate a great difference between the organization´s performance according to the type of disaster. In a forced-migration operation, indicators are lower than in a flooding operation; difficulties to reach the site due to actions of illegal armed groups hampered the access to the affected population. The key performance indicator framework can be used further to assess the performance of private and government organizations which carry out humanitarian operations in Colombia.