Using Usability to Measure Interaction in Final Assembly

Although interaction has been investigated from a number of different areas no consensus has been made regarding what variables that should be measured. Therefore it is hard to predict system performance, where especially in final assembly, a well functioning interaction between humans and automation is crucial in order to maintain production quality. This also makes it hard to suggest improvements. By combining concepts of usability, an approach was suggested were measurable variables were structured. The approach was tested in an experiment and it was suggested that the approach could be used to measure effectiveness, efficiency and operator satisfaction.