Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
7195839 | Reliability Engineering & System Safety | 2014 | 10 Pages |
Abstract
There are many ways of understanding, assessing and managing the unforeseen and (potential) surprises. The dominating one is the risk approach, based on risk conceptualisation, risk assessment and risk management, but there are also others, and in this paper we focus on two; ideas from the quality discourse and the use of the concept of mindfulness as interpreted in the studies of High Reliability Organisation (HRO). The main aim of the paper is to present a new integrated perspective, a new way of thinking, capturing all these approaches, which provides new insights as well as practical guidelines for how to understand, assess and manage the unforeseen and (potential) surprises in a practical operational setting.
Keywords
Related Topics
Physical Sciences and Engineering
Engineering
Mechanical Engineering
Authors
Terje Aven, Bodil S. Krohn,