Article ID Journal Published Year Pages File Type
7243695 Journal of Economic Behavior & Organization 2013 15 Pages PDF
Abstract
► Promises and messages are used to build new trust and rebuild damaged trust. ► Promise-breakers use apologies and upgraded promises to restore damaged trust. ► Distrusted trustees use long messages and equal-split promises to encourage trust. ► Effective use of cheap signals fosters profitable exchange.
Related Topics
Social Sciences and Humanities Economics, Econometrics and Finance Economics and Econometrics
Authors
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