| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 726394 | The Journal of China Universities of Posts and Telecommunications | 2006 | 5 Pages |
Abstract
This paper reviews the development of quality management and competitive advantage, and explores the notion of strategic status of quality as a source of sustained competitive advantage. In addition, the paper presents a number of suggestions to the Chinese telecommunications industry on the development of quality competence in order to sustain, an advantage over foreign competitors.
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