What is going wrong with community engagement? How flood communities and flood authorities construct engagement and partnership working

Through the research in this paper it becomes clear that adopting a stepwise, one-size-fits-all approach to engagement fails to recognise that communities are heterogenous and that good engagement requires gaining an understanding of the social dimensions of a community. Successful engagement takes time, effort and the establishment of trust and utilises social learning and pooling of knowledge to create a better understanding of flooding, and that this can lead to increasing societal connectivity to flooding and its impacts.