The relationship between formal and informal institutions for governance of public transport

By selecting countries with some similarities in institutional structure, it is possible to explore how relationships can differ even within a relatively similar overall framework for public transport. Drawing on qualitative research with actors in the different countries, the research explores how informal institutions help actors negotiate the constraints of formal, statutory institutions. Findings reveal that informal institutions smooth the critical interfaces where formal institutions were producing sub-optimal public transport, thus providing evidence that the two modes of governance are, in fact, highly complementary.