Service-related traffic: An analysis of the influence of firms on travel behaviour

In a first step, applying cluster analysis, we show that four types of travel behaviour exist, which differ significantly in their travel parameters. In a second step, using regression modelling, we provide evidence that internal structure, internal process as well as external structure have a significant impact on travel patterns and behaviour. Against the background of increasing road traffic, especially in urban areas, public authorities can use the results to understand and mitigate service-related traffic.