Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
8567923 | Asian Nursing Research | 2017 | 8 Pages |
Abstract
There are needs for physicians to communicate with patients while ensuring sufficient consultation time based on excellent medical skills and nurses to respond immediately for the patients' needs through an empathic encounter in order to improve medical service quality and patient satisfaction so that to increase the revisit intention of the United Arab Emirates government sponsored patients. Further, it is necessary for the hospitals to have support plans for providing country specialized services in consideration of the UAE culture to ensure that physicians' and nurses' competencies are not undervalued by non-medical service elements such as interpreters and meals.
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Authors
Seoyoung RN, MSN, Eun-Kyung RN, PhD,