Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
8582817 | Health Professions Education | 2018 | 9 Pages |
Abstract
Patient-doctor communication is a complex interpersonal interaction that requires an understanding of each party׳s emotional state. We identified important but overlooked communication lapses such as non-verbal paralinguistic elements that should be incorporated into communications curriculum, with an emphasis on dialectical learning. These include integrating these findings into a simulation-based communications module for training doctors at a post-graduate level as well as monitoring and analyzing patient complaints regularly to iteratively update the content of the training module. Beyond these skills training, there is also a need to highlight negative emotions of doctors in future research, as it influences their communication patterns and attitudes towards patients, ultimately shaping how patients perceive them.
Keywords
Related Topics
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Medicine and Dentistry
Medicine and Dentistry (General)
Authors
Janine W.Y. Kee, Hwee Sing Khoo, Issac Lim, Mervyn Y.H. Koh,