| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 9009533 | Journal of the American Pharmacists Association | 2005 | 7 Pages |
Abstract
Patient satisfaction was not related to the presence of an automated dispensing system. Automation was associated with higher prescription productivity, but actual counseling rates were no different from those observed in nonautomated pharmacies. The likelihood that a patient would receive counseling was not related to staffing levels, automation, or workload. Whether counseling occurred appeared to depend on factors other than automation.
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Authors
Lauren B. (Assistant Professor), Dale B. (Professor), Stefanie P. (Clinical Assistant Professor),