Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
9009534 | Journal of the American Pharmacists Association | 2005 | 6 Pages |
Abstract
Workflow redesign has positively affected the dispensing activities at the study site. Technicians took more responsibility for dispensing tasks. Given the drastic increase in counseling offers but lack of effect on counseling rates, patient behavior and expectations with regard to counseling likely need to change to further improve dynamics in the community pharmacy.
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Authors
Lauren B. (Assistant Professor), Stefanie P. (Clinical Assistant Professor),