Capacity Building in Reformation: Study on Bureaucracy of West Sulawesi, Indonesia

A newly established institution needs formulation and rules to run the organization. West Sulawesi was designed as a provincial government administration. As a new establishment, there were many problems and difficulties. Therefore, this research will explore how governmental administration empowers its human resources. This study was conducted in West Sulawesi province, the eastern part of Indonesia. Qualitative approach was employed in the study process. In-depth interview and non-participant observation were conducted in finding and collecting data. The research required a nine months process to finalize. Triangulation through focus group discussions and peer reviews were among activities to ensure data validation. The study shows that in the first phase, training and socialization were employed to stimulate and enhance skill and expertise. Several groups were found to have attended courses to enhance administrative capacity. On the other hand, they have started to serve the people. These two formulations were activated to encourage officers to expand their competence. Finally, this research conclude that during reformation in bureaucracy, many activities and exercises needed to be implemented to stimulate the government officials in order to accelerate the new institution.