A Data Envelopment Analysis Application for Measuring Efficiency of University Departments

Data envelopment analysis (DEA), which has developed to measure the effectiveness of economic decision-making units (DMU) that referred to as decision making units and similar in terms of their products or services, is an efficiency measurement technique without parameters. This technique ensures to define how existing sources can be used effectively to create the outputs of DMU.The interest in the measurement of the performance and efficiency in non-profit public organisations such as universities has increasing day by day. Recently, in many studies DEA method has been using to evaluate performance of universities.The DEA methodology enables to get global technical efficiency scores, local pure technical efficiency scores and finally scale scores of units. And by using DEA it is possible to obtain an overall performance measure through the comparison of a group of decision units.This paper involves Data Envelopment Analysis in order to determine the performance levels departments in Dokuz Eylul University (Turkey). We discuss about the technical scores and scale scores of departments and try to reveal main cause of inefficiency. And also in this study, input and output goals of departments will be fixed for a better efficiency.