Article ID Journal Published Year Pages File Type
1001460 Journal of World Business 2013 9 Pages PDF
Abstract

This article investigates the linkages between brand authenticity, brand trust, and SME growth from a CEO perspective. Brand authenticity is operationalized as consisting of three factors: brand consistency, brand customer orientation, and brand congruency. The hypotheses derived in this paper will be tested with new measures and data from 285 German SMEs using structural equation modeling. The results confirm that brand consistency and congruency foster brand trust, which in turn drives SME growth.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Business and International Management
Authors
, , , , ,