Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1002219 | Journal of World Business | 2012 | 11 Pages |
Abstract
The increase in offshore outsourcing of information technology-enabled business processes has renewed scholarly attention to better understand the dynamics of service provider firms. In this study, we examine how offshore outsourcing service providers’ internal and relational resources and capabilities jointly predict their economic performance. Analysis of data collected from a sample of 105 Indian service providers suggest that rent generation from firm-specific, idiosyncratic resources is positively moderated by the level of management capability possessed by such firms. Theoretical and managerial implications of the findings are discussed and avenues of future research are offered.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Business and International Management
Authors
Somnath Lahiri, Ben L. Kedia, Debmalya Mukherjee,