The view from the field: A case study of the expatriate boundary-spanning role

Research suggests growing interest in the boundary-spanning role played by expatriates in supporting organizational learning and adaptation in uncertain environments. However, efforts to examine this role have relied on conceptual frameworks that have not been empirically grounded. This exploratory case study of 79 expatriates in the field applies a qualitative methodology to elaborate and extend current conceptualizations of the boundary role to the work of the expatriate. Findings suggest that interpersonal relationships may be the cornerstones of the role and the enablers of other cross-boundary resource exchanges.