Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1009532 | International Journal of Hospitality Management | 2013 | 10 Pages |
Abstract
We conducted a study to test the notion that transformational leadership style is more effective than transactional leadership style by fostering employee well-being (enhancing quality of work life and life satisfaction as well as increasing organizational commitment and decreasing employee burnout. We surveyed 443 employees at 5-star hotels in Turkey. The results provide support for the positive effect of transformational leadership in the hospitality industry, which implies that hospitality managers should be trained to use a transformational leadership style to enhance employee well-being.
Keywords
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Social Sciences and Humanities
Business, Management and Accounting
Strategy and Management
Authors
Derya Kara, Muzaffer Uysal, M. Joseph Sirgy, Gyumin Lee,