Article ID Journal Published Year Pages File Type
1009532 International Journal of Hospitality Management 2013 10 Pages PDF
Abstract

We conducted a study to test the notion that transformational leadership style is more effective than transactional leadership style by fostering employee well-being (enhancing quality of work life and life satisfaction as well as increasing organizational commitment and decreasing employee burnout. We surveyed 443 employees at 5-star hotels in Turkey. The results provide support for the positive effect of transformational leadership in the hospitality industry, which implies that hospitality managers should be trained to use a transformational leadership style to enhance employee well-being.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Strategy and Management
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