| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 1009637 | International Journal of Hospitality Management | 2014 | 9 Pages |
Abstract
•Internal Market Orientation (IMO) has been empirically tested in hotel sector.•WFB (Work/Family Balance) has been included as a sub-dimension of IMO.•The presence of an IMO improves job satisfaction and employee commitment.
The study has three aims. First, to measure internal market orientation second, to analyze the relationships between IMO and two organizational consequences: job satisfaction and commitment; and third, to incorporate a new sub-dimension work/family balance. Empirical research has been done in a sample of Spanish hotels. Results show that IMO is a strategic determinant of both job satisfaction and employee commitment.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Strategy and Management
Authors
José L. Ruizalba, Guillermo Bermúdez-González, Miguel Angel Rodríguez-Molina, María J. Blanca,