Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1010072 | International Journal of Hospitality Management | 2009 | 9 Pages |
Abstract
One stream of dispositional stress research examines the role negative affectivity (NA) plays in the stressor–strain relationship, with most research showing NA is a nuisance factor – spuriously inflating stressor–strain associations. Personality is not unidimensional, though, and measuring a single construct may be inadequate. This study reexamines the impact NA has in the hospitality context, and the role played by NA when all five global dimensions of personality – the Big Five – are included. Variance reduction rates revealed that (a) NA is a “nuisance factor,” and (b) the Big Five have differential effects – either inflationary or deflationary – depending upon the stressor–strain relationship examined.
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Authors
Cheri A. Young, David L. Corsun,