Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1010303 | International Journal of Hospitality Management | 2010 | 11 Pages |
Abstract
This research utilizes relational network data envelopment analysis to construct a model to analyze the efficiency and effectiveness of international tourist hotels (ITHs) in Taiwan. The different production processes within the hotel are evaluated, as well as the relationships between efficiency, effectiveness, and overall performance. Finally, based on the results, we recommend ways of enhancing the overall performance of the hotel industry in Taiwan.
Keywords
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Strategy and Management
Authors
Ling-Feng Hsieh, Li-Hung Lin,