Article ID Journal Published Year Pages File Type
1010303 International Journal of Hospitality Management 2010 11 Pages PDF
Abstract

This research utilizes relational network data envelopment analysis to construct a model to analyze the efficiency and effectiveness of international tourist hotels (ITHs) in Taiwan. The different production processes within the hotel are evaluated, as well as the relationships between efficiency, effectiveness, and overall performance. Finally, based on the results, we recommend ways of enhancing the overall performance of the hotel industry in Taiwan.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Strategy and Management
Authors
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