Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1010461 | International Journal of Hospitality Management | 2007 | 14 Pages |
Abstract
The challenge of measuring the effectiveness and efficiency of training has long been a hurdle for human resource and training professionals in the lodging industry. The reporting of a department's financial performance is a basic expectation of leaders responsible for their share of operational goals of a property. The management of revenue, yield, assets, and total quality are all part of the mix; however, for many leaders in human resource and training experts in the lodging industry, justification for expenditures and financial performance expectations are rarely requested.
Keywords
Related Topics
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Business, Management and Accounting
Strategy and Management
Authors
Kimberly J. Harris,