Article ID Journal Published Year Pages File Type
1010461 International Journal of Hospitality Management 2007 14 Pages PDF
Abstract

The challenge of measuring the effectiveness and efficiency of training has long been a hurdle for human resource and training professionals in the lodging industry. The reporting of a department's financial performance is a basic expectation of leaders responsible for their share of operational goals of a property. The management of revenue, yield, assets, and total quality are all part of the mix; however, for many leaders in human resource and training experts in the lodging industry, justification for expenditures and financial performance expectations are rarely requested.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Strategy and Management
Authors
,