Article ID Journal Published Year Pages File Type
1010582 International Journal of Hospitality Management 2006 15 Pages PDF
Abstract

This two-part study examines the effect of supervisors’ feedback—both negative and positive—on the job-specific self-efficacy of 296 subordinates. Analyses using pre- and post-treatment data collected during field experiments indicate, most notably, that negative feedback reduces subordinates’ self-efficacy regardless of managerial rank, a finding that supports this largely untested theory pertaining to negative feedback and its effect on self-efficacy. As predicted, positive supervisory feedback had a significant, positive effect on subordinates’ self-efficacy. The study's implications for theory, research, and management practice are discussed, limitations and challenges are identified, and directions for future research are suggested.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Strategy and Management
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