Article ID Journal Published Year Pages File Type
1011803 Tourism Management 2017 13 Pages PDF
Abstract

•This study developed a loyalty model in a bike-traveling context.•Moderating impact of gender was identified.•Value, satisfaction, and desire played a mediating role.

This research was designed to investigate the role of bike-tourism attributes, perceived value, satisfaction, desire, and gender in bicyclers' loyalty generation process. We employed a survey methodology. Using the data collected from members of bicycle clubs in China, we conducted a structural analysis and test for metric invariance. Results showed that our theoretical model explained a sufficient amount of the variance in loyalty; the hypothesized relationships in our research framework were generally supported; and cognitive, evaluative, and motivational processes were significant mediators. Moreover, the proposed moderating impact of gender was partially supported. Overall, our empirical findings make a significant contribution to advancing our knowledge of how product attributes, value, satisfaction, and desire are related and how these relationships are affected by gender in the formation of bicycle travelers' loyalty.

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Social Sciences and Humanities Business, Management and Accounting Strategy and Management
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