Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1015111 | European Management Journal | 2011 | 11 Pages |
Abstract
SummaryThis study explores the dynamic of the client-consultant relationship as perceived by the former. Our research is based on four French case studies. It was possible to examine clients’ and consultants’ perceptions, as well as those of neutral parties such as senior managers, external consultants and trade unionists. The results challenge the traditional view according to which the consultant finds it difficult to “be a prophet in his own land”. Consultants’ proximity and commitment to managers are confirmed, and they are unexpectedly credited with a high level of technical expertise. They are aware of state-of-the-art knowledge and external best practices.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Business and International Management
Authors
François Grima, Georges Trépo,