Using fuzzy-set qualitative comparative analysis to develop an absorptive capacity-based view of training

Numerous studies examine the importance of training on organizational performance, albeit without resolving how the transformation process occurs. This study bridges this research gap. The study presents a model that shows that absorptive capacity, particularly exploitation capability, mediates the relationship between training and organizational performance. Three analysis methods converge with the findings: case studies (6 cases), PLS-SEM (112 cases), and fsQCA (25 cases). Using these three data analysis methods in a single piece of research represents a considerable methodological contribution and enables the confirmation of the model's validity and robustness. Another of the contributions is that the use of fsQCA overcomes other methods' deficiencies.