Article ID Journal Published Year Pages File Type
1017268 Journal of Business Research 2015 8 Pages PDF
Abstract

•This study explored website emotion and satisfaction issues to understand key factors of website-related happiness.•A website-related happiness instrument, named WebHapp, is developed in this study.•WebHapp is a six-factor, 20-item scale which contains various website features.

Various social and leisure websites have a great impact on users, and some websites even affect user emotions. Website-related happiness includes user emotions and satisfaction. This study uses psychological happiness theories to explore these website-related emotional and satisfaction issues to understand key factors of website-related happiness. A website-related happiness instrument is also developed to provide a research foundation for future website-related happiness studies.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Business and International Management
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