Article ID Journal Published Year Pages File Type
1017305 Journal of Business Research 2015 7 Pages PDF
Abstract

This exploratory study examines Chinese consumers’ perceptions of authenticity. Extended interviews reveal that Chinese consumers do not evaluate products based on a perceived binary relationship between authentic and inauthentic products. The results suggest, instead, Chinese consumers view authenticity evaluation as relational and hierarchical rather than original and unique. Two additional authenticity types emerge—domesticated and mimicked. The findings help marketing practitioners create new consumer segments based on the authenticity levels of product offerings and simultaneously help preserve brand equity and long-term relationships with consumers.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Business and International Management
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