Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1017882 | Journal of Business Research | 2011 | 7 Pages |
Abstract
We investigate similarities and differences among prominent types of social exchange (psychological contract fulfillment, perceived organizational support, trust in the organization, leader-member exchange, and trust in the supervisor) and propose that two higher-order factors represent social exchanges with the organization and with the supervisor. We investigate their prediction of important employee work attitudes, citizenship behaviors, and performance. Based on data from 448 employees, empirical tests support the existence of organization- and supervisor-directed social exchanges. Tests using structural equation modeling support unique predictions of attitudinal and behavioral work outcomes.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Business and International Management
Authors
Amanuel G. Tekleab, Dan S. Chiaburu,