Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1019148 | Journal of Business Research | 2007 | 8 Pages |
Abstract
A field study (n = 587) explores the effects of warm versus cool color mall décors on shopper perceptions by subculture. French-Canadians had higher perceptions of product quality when the mall exhibited a warm color décor. In contrast, Anglo-Canadians had higher perceptions of product quality when the mall exhibited a cool color décor. The analysis indicates that the perceptual enhancements were mediated largely by cognitive rather than affective mechanisms.
Keywords
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Authors
Jean-Charles Chebat, Maureen Morrin,