| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 1024757 | Government Information Quarterly | 2011 | 7 Pages |
State government websites are a main information portal for people. The primary objective of this study is to examine 50 U.S. state government websites to evaluate the status of their accessibility in comparison with federal government and randomly selected commercial websites. The results show a significant difference among the three groups (F(2, 101) = 11.81, p < 0.001) with respect to accessibility. In particular, the state and federal government websites provide more accessible service to their users than the commercial websites (p < 0.01). The most frequent barriers to accessibility found on state government websites are also listed here for web designers and developers to enable them to improve their quality of service in the future.
► The government websites at both the federal and state levels are more accessible than the commercial websites. ► These government websites demonstrated a simpler structure in their web page design than the commercial websites. ► The increase in complexity of pages at state level does not necessarily increase the barriers to their accessibility. ► The chance for developer to ignore alternative information for images and tables remains high at state government websites. ► At state level, the ones with higher WCAG compliance and that include other web industry standards practice better.
