Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
1028210 | Industrial Marketing Management | 2009 | 7 Pages |
Abstract
From dyadic perspectives, this study explores the effect of market orientation on relationship learning and relationship performance and the moderating effect of relationship quality in Taiwan manufacturing industry. The results reveal that: (1) both customer market orientation and supplier market orientation are positively related to relationship learning; (2) relationship learning is positively related to relationship performance; (3) both customer and supplier market orientation has positively interaction effect on shared information and negatively interaction effect on sense-making activities; and (4) trust of relationship quality has moderating effect on the relationship between customer market orientation and relationship learning.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Marketing
Authors
Chi-Shiun Lai, Da-Chang Pai, Chin-Fang Yang, Hsiao-Ju Lin,