Article ID Journal Published Year Pages File Type
1029072 Journal of Retailing and Consumer Services 2014 7 Pages PDF
Abstract

•Individual values influence positively the intentions to recommend the (clothes) luxury brand.•Social values have a positive influence on subjective norms.•Social values have a negative influence on behavioural control.

The study aims to analyse how individual and social luxury values affect the customers' attitude, behavioural control and subjective norms and how these variables and past experience influence the intentions to recommend and pay more for luxury clothing in the Brazilian market. Respondents were surveyed in the São Paulo area of Brazil through a panel sample and using an online survey during April and May 2012. The findings suggest that individual values influence intentions positively. Social values have a positive influence on subjective norms and a negative influence on behavioural control. Past experience does not influence intentions significantly. Extend the theory of planned behaviour introducing luxury values as external variables and past experience as a direct antecedent of intentions to pay more and to recommend the luxury brand.

Keywords
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Social Sciences and Humanities Business, Management and Accounting Marketing
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