Article ID Journal Published Year Pages File Type
1031103 Journal of Air Transport Management 2011 6 Pages PDF
Abstract

Passenger orientation (wayfinding) is one of the important factors for the layout design of airport terminals. It is common that some people have difficulties in locating their destinations in spite of availability of wayfinding aids. Visibility index is commonly used to evaluate the ease of wayfinding. However, there is a lack of studies for the determination of the appropriate locations for setting up wayfinding aids in airport terminals so as to enhance the ease of wayfinding. In this paper, a binary linear program is proposed for better allocation of directional signs for wayfinding. The proposed model can be widely applied to practical situations so as to improve the design of signage system in various enclosed environments including airport terminals, multi-function railway stations, and shopping malls.

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Social Sciences and Humanities Business, Management and Accounting Strategy and Management
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